Privacy Policy

Metro-Home Privacy Policy
Last updated May 7, 2009

We respect your privacy and our goal is to maintain your trust when handling your personal information. This document is intended to inform you, the end user, about how we handle information

By using this Site you are accepting the practices described in this Privacy Policy. If you do not agree with any terms, please do not use this Site or submit any personal information.

If you have any questions regarding this Privacy Policy, please contact us at:


Our postal address is
Elite City Stays NYC LLC
d/b/a Metro-Home
116 W 23rd St, Fl 5,
New York, NY 10011, USA


We can be reached via e-mail at guestservices@metro-home.com


We collect information volunteered by you the consumer, such as survey information and/or site registrations, but no specific information on consumers who simply browse our Site.


The information we collect is used to improve the content of our website, used to customize the content and/or layout of our page for each individual visitor, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact consumers for marketing purposes, and otherwise disclosed when legally required, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.


Cookies: We use cookies to store visitors' preferences, record session information, such as items that consumers add to their shopping cart, record past activity in order to provide better service when visitors return to our site, and customize Web page content based on visitors' browser type or other information that the visitor sends.


If you do not wish to receive e-mail from us in the future, please let us know by emailing us at the above address.


If you supply us with your postal address on-line you will only receive the information for which you provided us your address.


Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders or inquiries they have placed on-line using our forms or who contact via email.


From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.


Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.


Upon request we provide site visitors with access to a description of information that we maintain about them.


Consumers can access this information by e-mailing us at the above address.

Special Notification for California Residents
Individuals who reside in California and have provided their personal information may request information regarding disclosures of this information to third parties for direct marketing purposes. Such requests must be submitted to us at the following mailing address:

Elite City Stays NYC LLC
d/b/a Metro-Home
116 W 23rd St, Fl 5,
New York, NY 10011, USA

This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified above.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.


If you feel that this site is not following its stated information policy, you may contact us at the above addresses or email us.

Changes to This Privacy Policy
We reserve the right, at our discretion, to change or modify our Privacy Policy at any time and for any reason. If we change this Privacy Policy, updates will be posted in this privacy statement and other places we deem appropriate.  You should check back on our Home Page regularly to determine if any changes and or updates have been made. You agree that your continued use of any part of the Service following the posting of changes to these terms and conditions indicates your acceptance of those changes.

Bookmark and Share
Metro-Home, 116 West 23rd Street, 5th Floor, New York, NY 10011 United States     (646) 873-6814